What Information We Require
When placing an order we will require the following information:
• your name
• your contact information including email address
• your postcode or any other relevant geographic information
• other information relevant to customer surveys and/or offers
What We Do With the Information We Are Provided With
We require this information to determine your needs and provide you with the best customer service ongoing. In particular we require this information for the following reasons:
• Internal record keeping.
• We may use the information for analysis in order to improve our products and services.
• We may periodically send promotional emails detailing new products, or other information which we feel may be of interest to you. This will be sent to you via the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling Your Personal Information
We will not sell, distribute or lease your personal information to third parties, unless we have been granted your permission or are required by law to do so. We do not store credit card details nor do we share these details with any 3rd parties. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you believe that any information we are holding on to about you is incorrect or inaccurate, please email us as soon as possible. We will happily rectify this and correct any information found to be incorrect.
Cookies are very small text files that are stored on your computer when you visit some websites.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
The following is strictly necessary in the operation of our website.
This Website Will:
- Remember what is in your shopping basket
- Remember where you are in the order process
- Remember that you are logged in and that your session is secure. (You need to be logged in to complete an order)